A message for Huddle.Team customers

Your huddle just got a serious upgrade.

Huddle.Team is becoming Phound — the same all-in-one team communication you rely on, now with a real business phone system, AI built into every call, and admin controls your team will actually want.

Schedule a migration call See what's new →
Keep every Huddle feature you use today Move on your team's schedule Dedicated migration specialist
What this means for you

Same team. Same tools. Better together.

Huddle already gave your team chat, video, and a virtual phone in one place. Phound is the same idea, finished — actually unified, with AI built in.

Huddle keeps running

Your team keeps using Huddle while you migrate. No surprise cutovers, no scrambled meetings. We don't pull the plug until you're ready.

Your timeline, not ours

Pick the migration window that works for your team. Quarter-end isn't great? Skip it. Your specialist plans around your calendar.

Nothing you love disappears

HD audio, video, screen sharing, chat, Huddle Phone — all of it carries over. Phound layers on AI, real business numbers, and admin power.

From Huddle to Phound

What you have. What you're getting.

A side-by-side look at how your Huddle setup maps to Phound — and what's added in the move.

What you have today

Huddle.Team

  • HD audio conferencing (75+ countries)
  • HD video with active speaker & gallery view
  • Screen sharing & drawing tools
  • Team chat & file sharing
  • Huddle Phone (virtual phone number)
  • US calling plan ($2/host/mo add-on)
  • Up to 1,000 participants per meeting
  • Custom meeting greetings & hold music
  • Mobile apps (iOS & Android)
  • Basic team management
What you're getting

Phound

  • Everything in Huddle, carried over
  • Real business phone number (not just virtual)
  • AI call summaries on every call
  • Searchable transcripts with action items
  • Unified inbox — calls, texts, voicemail in one view
  • Calling included (no separate $2 add-on)
  • Centralized admin: onboarding, offboarding, controls
  • Shared team numbers & call routing
  • Ask AI to surface answers from any past call
  • SMS / business texting included
The three things Phound does differently

Every conversation. One place.

Huddle solved part of the puzzle. Phound finishes it.

Truly unified, not just bundled

One thread for every conversation — calls, texts, meetings, chat — with full context across them all. No more remembering where you left off.

5 tabs → 1 view

A real business phone, not a workaround

Phound gives your team real business numbers with SMS, voicemail, and calling to anyone — no app install required for the people you're calling.

Call clients, not just colleagues

AI woven through everything

Not a bolted-on transcription feature. AI summarizes calls, surfaces decisions from old meetings, and lets you search every conversation in plain English.

Your conversation, supercharged
The huddles you already know — better

One-on-ones. Presentations. Group huddles.

The way your team works doesn't change. The tools just get sharper.

One-on-ones

Send a chat, call their direct line, or jump to video — without leaving the thread. Every 1:1 keeps its full history in one place.

Presentations

Host events up to 1,000 participants with screen sharing, drawing, and live transcripts. The recording comes with a summary and action items.

Group huddles

Pull your team together in seconds — internal or external. Phound's AI captures decisions and surfaces them next time the topic comes up.

How migration works

Four steps. Zero scramble.

Your migration specialist runs the technical side. Your team keeps working.

1

Schedule your migration call

Book 30 minutes with your dedicated migration specialist. We map your Huddle setup — team size, Huddle Phone configuration, US calling plan, custom greetings, integrations.

Step 1 · Week 1
2

We provision your Phound account

Phound accounts created for every team member. Huddle Phone numbers, contacts, custom greetings, and chat history are mapped over to Phound's equivalents.

Step 2 · Week 1–2
3

Run Huddle and Phound side by side

Your team has both for a couple of weeks. Try Phound on real meetings and calls before fully switching. Nothing is locked, nothing breaks.

Step 3 · Week 2–3
4

Cut over on your call

When your team is comfortable, we flip the switch. Your Huddle account is archived (you keep access to historical recordings and chat) and Phound becomes home base.

Step 4 · When you're ready
Common questions

Anything we missed?

Your migration specialist will walk through anything specific to your account on the call.

What happens to my Huddle Phone number?
Your Huddle Phone number is transferred to your Phound account as your new business phone line. You keep the number, and Phound adds SMS, voicemail transcription, and AI features on top.
I'm paying $2/host/month for the US calling plan — does that change?
Phound includes US calling in its standard plans, so most Huddle customers see that add-on roll into the base subscription. Your migration specialist will walk through the exact pricing for your account.
Will my team chat history move over?
Yes. Your existing team chats, files, and message history migrate to Phound. Your migration specialist will confirm the import options on your call.
What about my saved meeting greetings and hold music?
Custom greetings and hold music carry over. If you've configured advanced settings, your specialist will replicate them in Phound during the parallel-run period.
Does Phound still have a money-back guarantee?
Phound stands behind its product the same way Huddle did. Specific terms and any introductory guarantees for migrating customers will be confirmed by your migration specialist.
How long does the full migration take?
Most teams complete migration in 2–3 weeks including the parallel-run period. Larger organizations or teams with custom integrations may need a few weeks more.
Will joining a Phound meeting feel different for guests?
Guests can join Phound meetings from a browser without installing anything — same low-friction experience as Huddle. Mobile and desktop apps are available for power users.

Let's plan your move.

Talk to a migration specialist — no commitment, no sales pressure. Just a clear walkthrough of what changes, what stays, and what's better.

Schedule a migration call Or call (844) 875-1111